What is Core.app®?

Core.app® is the official wallet and web/mobile wallet suite that lets users create, connect and manage crypto wallets, swap tokens, bridge assets, and interact with dApps across supported chains. Core provides web, browser-extension and mobile clients for a unified experience. :contentReference[oaicite:0]{index=0}

Login & Exchange — quick pointers

To sign in to Core.app® use the Web login page or the in-app sign-in flows. You can create a new wallet or connect an external hardware wallet (Ledger). The Core exchange features (on-ramp, swap, bridge) are available after you connect and authorize your wallet. For downloads and the web app use the official pages: core.app, core.app download, and the Core web login at web.getcore.app (Sign In). :contentReference[oaicite:1]{index=1}

Troubleshooting login & connection issues

Common problems: “Login not working”, “Unable to login”, wallet not connecting to a dApp, or "Error connecting account". First, confirm you’re on the official domain (https://core.app) and update to the latest app or extension version. Clear browser cache, ensure your extension is enabled, and try reconnecting your hardware wallet if used. If the app shows transaction authorization errors, check network selection (e.g., Avalanche vs. other chains) and that you have sufficient gas token balance. :contentReference[oaicite:2]{index=2}

Tip: For extension-specific steps and walkthroughs visit Core’s Support site (search "Core extension" or "Core mobile" in the Knowledge Base). :contentReference[oaicite:3]{index=3}

Account recovery & 2FA

Core.app® uses standard wallet recovery methods (seed phrase / mnemonic) — there is no universal password reset that bypasses seed phrase security. If you enabled platform-specific 2FA (e.g., email or OTP where available), use the in-app account recovery flows linked in the login form or reach Core Support for help with 2FA reset. Never share your seed phrase or private keys with support. :contentReference[oaicite:4]{index=4}

When the app isn't working

If the Core.app® mobile app crashes or features are missing: update the app from official app stores, reinstall if necessary, and check the status pages / help center for known outages. For bridge or swap failures, double-check approval prompts and confirm the destination chain address. Contact support via the Help Center if problems persist. :contentReference[oaicite:5]{index=5}

FAQ (5–6 quick answers)

Q: Where do I login to Core.app®?
A: Use the official web sign-in at web.getcore.app or the mobile/extension login flows on core.app. :contentReference[oaicite:6]{index=6}
Q: I can’t connect my Ledger — what now?
A: Ensure Ledger Live is closed (if required), browser USB permissions are enabled, and try reconnecting via the Core web app. See the extension/hardware tutorials in Core Support. :contentReference[oaicite:7]{index=7}
Q: How do I recover my account?
A: Recover using your seed phrase/mnemonic in the Core restore wallet flow. Support can’t recover seed phrases for you. :contentReference[oaicite:8]{index=8}
Q: What if a swap or bridge fails?
A: Check transaction status on the chain explorer, ensure correct chain selection and enough gas, then retry or contact Help Center with tx details. :contentReference[oaicite:9]{index=9}
Q: Where is Core.app® Help Center?
A: Official support and knowledge base live at support.core.app. :contentReference[oaicite:10]{index=10}
Official resources: — Core official site and downloads, Core Support knowledge base, Core web sign-in and download pages. :contentReference[oaicite:11]{index=11}